Public Services

Kentucky American Water Completes Transition for Middlesboro Water Customers

October 15, 2026

Following Kentucky American Water's acquisition of Water Service Corporation of Kentucky in Middlesboro, customers can now manage water accounts online and by phone while sewer billing remains separate.

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Official Source: Kentucky American Water & City of Middlesboro →

Last Verified: 2026-11-04

Kentucky American Water now serves as the municipal water provider for Middlesboro, Kentucky, following its acquisition of the former Water Service Corporation of Kentucky system in June 2026.

Key Utility Contacts for Middlesboro Residents

Drinking Water (Kentucky American Water): Call (800) 678-6301 or manage accounts online at amwater.com/kyaw.
Sewer Service (Water Service Corporation / City of Middlesboro): For sewer billing inquiries, call (844) 770-1010 or contact Middlesboro City Hall at (606) 248-5670.
Electric Service (Kentucky Utilities): Call (800) 981-0600.
Natural Gas (Delta Natural Gas): 2110 W. Cumberland Ave., Phone (888) 427-7335.
Trash & Recycling (Waste Connections): Residential service inquiries at (606) 573-1230 or City Hall (606) 248-5670; commercial service at (866) 428-4208.

System Improvements

According to filings with the Kentucky Public Service Commission, Kentucky American Water's capital plan includes ongoing meter replacements and distribution upgrades across the Middlesboro service area.

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